Sep 28, 2016 03 15 PM MDT
This event has now ended:

Sept 28 - Communication, Conflict Resolution & Relationship Mgmt

Limited for time? Sign in for one session at a time on the live stream.

Stay up to date ! Follow us on Twitter

Sept 28 - Communication, Conflict Resolution & Relationship Mgmt

Speaker: Rob Caswell,  Senior Advisor, Employee and Labour Relations at  Alberta Health Services

In this hour-long session, participants will gain an understanding of how they hear and are heard in the world, the types of conflict, and their natural styles.  We will take a tour of the different approaches to resolving conflict, and how to get to the heart of the tough conversations we need to have in our professional lives.  We will also explore how to take a practical and situational approach to communications with various stakeholders, and steps you can take to build, improve, and repair relationships with colleagues, clients, and union partners.  Finally, we will look at how you can effective assert a difficult and challenging position with minimal impact to those relationships.
More about the event:
For any information or questions please view our FAQ's and support page

FAQ & Support

Show FAQ